The four RCS reports you will actually use, what each one answers, and which to open first when a customer complains.
Category: RCS
RCS Spam Moderation: Approving and Rejecting Held Messages
Clear the RCS moderation queue by message, by user or by whole campaign, and choose when a rejection refunds the customer’s credit.
RCS Brands, Bots and Templates: What Admins Need to Check
Customers create the brands, bots and templates. You verify them, sync them with the vendor, set throughput, and know what breaks if you delete one.
RCS Vendors, Vendor Pricing and Customer Rates
Connect your upstream RCS aggregator, load its cost rates, price your customers above them, and get told when a rate slips below cost.
How to Enable RCS for a Customer Account
Turn RCS on for an account, decide between sandbox and live, set the limits that keep you safe, and add country rates in one pass.
Getting RCS Running on Your Platform: The Order to Set It Up
What to configure first when you switch RCS on, and what every setting on the RCS Settings page actually controls.
