Telegram messaging for business

Reach customers on Telegram at scale

Connect your Telegram bot, send campaigns, manage conversations, and track delivery — all from one messaging panel built for business teams. Blend automated broadcasts with live agent replies in a single product, without building your own bot infrastructure.

Included: secure bot webhook registration, delivery reports, and a live agent inbox — no separate tools to stitch together.

Telegram messaging software panel for bulk broadcasts and customer conversations
Platform

One panel for Telegram broadcasts and support

Campaign broadcasts

Send text, photos, documents, and videos to your Telegram audience in minutes — not just plain text.

Two-way conversations

Reply to customers from a shared inbox, and assign chats to agents when a broadcast needs a human follow-up.

Reusable templates

Save message templates for faster, consistent outreach instead of rewriting the same campaign every time.

Delivery reports

Track sent, delivered, and failed messages with searchable logs and summary reports your operations team can trust.

API ready

Trigger Telegram messages from your own applications once API sending is enabled on your account.

Agent workspace

Let support agents handle live chats, with permissions and limits set by your account administrator.

Who it's for

Businesses that want to engage audiences on Telegram without building bot infrastructure from scratch — marketing teams running campaigns, support teams handling replies, and developers wiring it into existing systems.

Marketing teams

Broadcast announcements, offers, and updates to your Telegram community with rich media, not just text.

Support teams

Handle incoming Telegram messages from a shared inbox, with conversations assigned to the right agent.

Developers

Trigger Telegram sends from your own systems via API once it's enabled on your account, alongside your existing SMS and SMPP workflows.

Built to keep bot credentials secure

Your Telegram bot token stays on your account. We handle registering and maintaining the inbound webhook so messages reach your inbox reliably, without you managing server infrastructure for it.

Platform-managed webhook

Your bot token is stored on your account; webhook registration is handled for you.

One product, two modes

Automated broadcasts and live agent replies, without stitching together separate tools.

Reports you can trust

Sent, delivered, and failed states tracked and searchable — not just a "message queued" screen.

Fits your existing stack

Same platform team behind your SMS and SMPP messaging — Telegram is another channel, not a separate vendor.

Getting started

From a Telegram bot to your first campaign, in three steps:

1. Create your bot

Create a Telegram bot with BotFather — it takes a couple of minutes and gives you a bot token.

2. Connect your bot

Paste the bot token into your SMPP Center account. We register the inbound webhook for you.

3. Send and support

Launch campaigns, use templates, and manage conversations from the panel — or via API once enabled.

Ready to message customers on Telegram?

Contact sales Request a demo

Prefer email? Use service@smppcenter.com with “Telegram” in the subject line.

WALKTHROUGH

How to send a bulk broadcast

A walk through the actual Send Telegram Message screen in your SMPP Center panel — five steps from picking recipients to a delivered message.

1

Choose your recipients

Pick From Inbox to load contacts who've messaged your bot within a date range, then search and select one or many — or switch to Custom Recipient and enter a chat ID or phone number directly.

2

Write or pick your message

Choose a message type — text, photo, document, or video — start from a saved template, or write custom content. Telegram allows up to 4,096 characters per text message.

3

Add buttons, if you need them

Optionally attach inline link buttons, a quick-reply keyboard, or a force-reply prompt — useful when you want the message to drive a specific action.

4

Check the live preview

The panel renders your message inside an actual Telegram chat view as you type, so you see exactly what recipients will see before anything sends.

5

Send and track it

Hit Send Message to broadcast to every selected recipient, then check Delivery Reports for sent, delivered, and failed counts.

How to send a bulk telegram broadcast

FAQ

Telegram messaging software — common questions

Yes. You create a bot with Telegram's BotFather in a couple of minutes, then paste the bot token into your SMPP Center account under Connections. We handle registering the inbound webhook for you.

Yes. Incoming Telegram messages land in a shared inbox, and you can assign conversations to individual agents, with permissions and limits set by your account administrator.

Text, photos, documents, and videos — not just plain text broadcasts. Campaigns can be sent to your Telegram audience in minutes, and reusable templates keep outreach consistent.

Yes, when API sending is enabled on your account. That lets your existing systems trigger Telegram messages the same way you might already trigger SMS.

Every send is tracked — sent, delivered, or failed — with searchable logs and summary reports, so your operations team has a clear record instead of guessing.

READY TO MESSAGE YOUR CUSTOMERS ON TELEGRAM?

Talk to our team about connecting your bot, planning your first broadcast, and setting up your support inbox. We will align on templates, agents, and rollout before you launch.

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