SMTP is how SMPP Center sends emails from your platform: login alerts, OTP, password reset, credit notifications, support tickets, invoices, and bulk or marketing email. This guide covers platform SMTP (Admin), reseller SMTP (White Label), testing the connection, provider profiles for bulk email, and common fixes. Why SMTP Matters Mailer Type What it does When […]
Category: General
SMTP Provider Profile Configuration for Bulk Email Dispatch
The SMTP Provider Profile Configuration feature allows you to configure email queue processing based on your SMTP provider’s capabilities. This prevents account suspensions, spam flags, and ensures reliable email delivery for bulk email campaigns. Available in: SMPPCenter v7.6+User Level: AdministratorLocation: Settings → General → E-Mail Settings What is SMTP Provider Profile Configuration? When sending bulk […]
I’m having issues with the new SMS interface. How can I troubleshoot?
Here are common solutions for interface issues: Layout Toggle Not Visible: Layout Preference Not Saving: Display Issues on Device: Missing Features: Browser Compatibility: Note: You can switch back to the Classic layout at any time if you prefer the original interface. The new interface is purely cosmetic and won’t affect your existing campaigns, templates, or […]
What is the new SMS Interface Redesign and how do I use it?
The SMS Interface Redesign is a major enhancement in SMPPCenter Version 7.4 that introduces a modern, streamlined layout for all SMS sending pages (Quick SMS, Group SMS, File Upload, and Custom File Upload). Key Features: How to Use: Benefits:
🏦 How to Update Bank Details to Accept Offline Payments for Resellers
Applies to: SMPP Center v6.9+ Last Updated: April 2025 With the release of version 6.9, resellers can now configure and display their bank account details to accept offline payments from their downline users. This helps streamline direct fund transfers outside of the online payment gateways. 🚀 Overview This feature enables resellers to add up to […]
Default User Status When Reseller Creates New Users
In previous versions (prior to version 6.7), when resellers created a new user, the default status was set to Pending. Resellers then had to manually edit and activate the user. With the release of version 6.7, administrators now have the flexibility to choose the default status (either Active or Pending) for newly created users by […]
File Upload Admin Notification
If a user uploads or runs a campaign using file upload, the admin gets notified via email and Telegram. This feature helps you monitor which user is uploading files and allows you to check the status of the uploaded file. Here’s how to configure the necessary settings in the admin panel. Admin Panel Settings: Navigate […]
Hourly Connect SMS Summary
Stay updated with the latest connect SMS summary count of sent SMS. Receive these alerts conveniently on your email and Telegram. The system will fetch and report all counts for the connects that have been used. Admin Panel Settings: Navigate to Settings: Enable Hourly SMS Connect Alerts: Configure Notifications: Save Changes: Once enabled, the system […]
Introducing Calculation Units Display for Wallet Users
At SMPPCenter, we’re constantly enhancing our SMPP Software features to provide users with more visibility and control over their messaging activities. With the introduction of the Calculation Units Display for Wallet Users feature in version 6.1, users can now easily ascertain the number of text messages they can send based on their available balance. This […]
Enhance Visibility with Component Monitoring
Introducing a powerful feature in our 5.4 version: Component Monitoring. Now, you can keep a close eye on all the components of your purchased products, ensuring everything runs smoothly. This includes monitoring SSL Validity, SMS API, Reports, SMPP Client, SMPP Server, Linktrack, NCPR, Two Way SMS, WhatsApp Push, WhatsApp API, and WhatsApp Report. Should any […]