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Website Chat Widget

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One script tag - your AI agent or WhatsApp automation, on your website

Illustration about Website Chat Widget
Website Chat Widget

Bring Your Messaging Onto Your Website

You've already built an AI agent or a WhatsApp automation - the Website Chat Widget is how it meets visitors who never open WhatsApp or type a phone number. Paste one script tag on your site, choose a layout and brand it to match, and route every conversation to your AI agent, a WhatsApp workflow or journey, or a one-click WhatsApp handoff.

Three Steps to a Live Widget

1. Choose a layout & brand it

Pick from 7 layouts - floating bubble, bottom-right chat, full-page chat, embedded widget, help center, popup, or a dedicated contact form - then apply one of 9 built-in themes or fully customize colors, fonts, logo, and avatars.

2. Set where it routes

Point the widget at a published AI agent, a WhatsApp automation or journey, or a direct WhatsApp click-to-chat handoff - one routing target per widget, changeable anytime.

3. Paste one script tag

Add the auto-generated snippet before your closing </body> - works on WordPress, Shopify, Wix, or any custom-built site. No plugin install, no iframe to wrestle with.

Built for More Than a Generic Chat Bubble

Genuinely Brandable

  • 9 built-in themes, or full custom control over brand color, gradient, fonts, and border radius.
  • Upload your own logo, choose launcher and header styles, and set bot/user avatars and display names.
  • A custom CSS field for the details a settings panel can't cover.

Smart Routing

  • Route to a published AI Agent Builder bot, complete with its own knowledge base and guardrails.
  • Or route to a WhatsApp automation/journey, or a direct WhatsApp click-to-chat handoff with a prefilled message.

Lead Capture Built In

  • Optional pre-chat form collects name and email before the conversation starts, with a guest option.
  • The Contact Widget layout collects name, email, phone, and message directly.
  • Leads are tracked as their own metric in your analytics.

Proactive, Not Just Reactive

  • Auto-open the widget after a delay, a scroll-depth threshold, time on page, or a specific URL match.
  • A launcher "attention" nudge - pulse, bounce, shake, or a tooltip bubble - draws the eye without being intrusive.

Scheduled Visibility

  • Run 24/7, set a single business-hours window, or configure rules matched to each visitor's own timezone.
  • A maintenance mode shows a custom message and pauses new conversations when you need it to.

Locked Down by Default

  • Each widget is restricted to an allowlist of domains - it simply won't load anywhere else.
  • Bot-traffic detection, scam-content pattern blocking, per-minute rate limiting, and optional profanity filtering and PII masking.

The Details Visitors Notice

Voice Conversations

Visitors can speak instead of type, with spoken replies read back in a configurable voice and language.

File Sharing

Visitors can attach files directly in the chat when a conversation needs more than text.

Emoji & Quick Replies

A built-in emoji picker and suggested questions/quick replies keep conversations moving.

CSAT Feedback

A simple thumbs up/down at the end of a conversation feeds straight into your satisfaction metrics.

Running multiple sites or client brands?

Create a separate widget per site - its own branding, domain allowlist, and routing - all from one account.

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Know Exactly What's Working

Per-widget analytics track visitors, chats started, conversations resolved vs. escalated, average response and resolution time, leads captured, and CSAT - with browser, device, and page-level breakdowns, so you can see which pages and which widgets are actually converting.

What this is - and isn't

This is not a live human-agent help desk. There's no agent inbox or reply console inside the widget itself. Every conversation is routed to your AI agent, a WhatsApp automation or journey, or handed off to a real WhatsApp conversation with a click-to-chat link if you want a human in the loop. If that's exactly what you need - an AI or automation-first widget rather than a staffed live-chat seat - this is built for it.

FAQ

Frequently Asked Questions

Paste one auto-generated script tag before your closing </body> - no plugin to install, works on WordPress, Shopify, Wix, or any custom-built site via a footer or custom HTML block.

No - there is no agent inbox or live agent console built into the widget. Each widget routes visitor conversations to your AI agent, a WhatsApp automation or journey, or hands the visitor off to a WhatsApp conversation via a click-to-chat link. If you want a human involved, that happens over WhatsApp, not inside the widget itself.

Yes - route a widget directly to a published bot from AI Agent Builder, and visitors chat with your AI agent right on your website, using the same knowledge base and guardrails you configured there.

Yes - an optional pre-chat form can collect name and email before the conversation begins, with a guest option if you don't want to gate it. A dedicated Contact Widget layout collects name, email, phone, and message directly. Leads are tracked in your analytics.

Yes - create multiple widgets, each with its own embed code, domain allowlist, branding, and routing, so different sites or clients can run independently configured widgets from one account.

Yes - run it 24/7, set a single business-hours window, or configure rules that match each visitor's own timezone. A maintenance mode can also show a custom message and pause new conversations.

Each widget is locked to an allowlist of domains, with bot-traffic detection, scam-content pattern blocking, per-minute rate limiting, and optional profanity filtering and PII masking.

Ready to put your AI agent on your website?

Talk to a Specialist

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