Category: Reseller Panel

Overview This guide explains how resellers can configure SMS and WhatsApp Login OTP templates for their users’ login authentication through the White Label configuration panel. Accessing OTP Template Configuration Channel Type Selection Available Options How to Select SMS OTP Configuration Required Fields 1. OTP Message Template Example Messages: 2. Sender ID Selection 3. DLT Template […]

If you are unable to create a new user, check the following common issues: ✅ If all details are correct and the issue persists, try clearing your browser cache or switching to a different browser before retrying.

To create a new user in the Reseller Panel, follow these steps: ✅ Once saved, the new user will appear in your User List, and you can further manage permissions, credits, and sandbox access from the Reseller Panel.

If you’re facing issues while adding credits/wallet balance to your downline users in the Reseller Panel, it may be due to one of the following reasons: 1. Insufficient Reseller Balance ✅ Solution: Recharge your reseller account before adding credits. 2. User Account is Suspended or Inactive ✅ Solution: Check the user’s account status and reactivate […]

As a reseller, you can easily manage the credits or wallet balance of your downline users directly from the Reseller Panel. The Add/Remove Credit modal gives you full control to allocate or deduct credits based on purchases, adjustments, or account requirements. Steps to Add or Remove Credits Important Notes

Yes. Archived reports are available in compressed (ZIP) format and can be downloaded from the reseller panel. This makes it convenient to store, back up, or share historical data securely.

Yes. The reseller panel gives you access to uploaded files and campaign records for any user. You can download these to review sent data, verify campaigns, or maintain compliance records.

Yes. The delivery summary for all users can be exported from the reseller panel. This summary provides a quick overview of delivered, failed, and pending SMS, making it easy to track messaging efficiency.

Yes. You can download user-wise or consolidated DLR reports directly from the reseller panel. These reports give you complete visibility into SMS delivery performance and status codes.

Yes. The reseller panel allows you to generate and download detailed credit summaries for any or all users. This helps you monitor usage, recharge history, and credit allocation with ease.