MistakeResultFix
Assigning Wallet but only enabling SMSWorks, but wallet adds complexity without benefit unless using MCC MNCUse Credit for SMS-only outside India systems
Assigning Credit but user needs WhatsApp/RCSOther products cannot be enabledSwitch to Wallet
Switching credit type without clearing balanceSave rejectedTick Nil existing balance first
Post-paid user with no limits setUnexpected blocking or unlimited usageSet Credit/Grace limits correctly
Transferring credits to a Wallet user as “credits”Wrong ledger / wrong balance bucketTransfer in wallet currency amount
Child user under parent with different credit typeTransfer or billing issuesAlign parent chain credit types