Applies to: SMPP Center v6.9+
Last Updated: April 2025
📢 Overview
Starting from version 6.9, SMPP Center now supports Airtel’s WhatsApp Business API (via their official BSP – Business Solution Provider platform), enabling you to connect and communicate with your users through WhatsApp, the world’s most popular messaging app.
🤝 About Airtel as a WhatsApp BSP
Airtel is one of India’s leading telecom providers and a recognized WhatsApp Business Solution Provider (BSP). As a BSP, Airtel offers enterprises a reliable and scalable platform to send notifications, alerts, marketing campaigns, and two-way customer interactions over WhatsApp.
🧩 What’s Included in the Integration
Our platform now fully supports Airtel’s API endpoints, making your WhatsApp communication seamless:
- ✅ Message Termination – Send transactional or promotional WhatsApp messages.
- ✅ Template Management – Upload and manage pre-approved message templates.
- ✅ Media Support – Send images, videos, documents, and more.
⚙️ How to Enable Airtel WhatsApp API Integration
To activate this feature for your account:
- 📞 Contact our support team to discuss commercial terms.
- Once approved, we will enable the Airtel BSP WhatsApp integration for your platform.
- Our team will assist with configuration and setup to get you started smoothly.
💡 Why Choose Airtel WhatsApp Integration?
- 🌐 Direct integration with a telecom-grade BSP
- 🚀 Fast delivery and high uptime
- 🔒 Secure communication with end-to-end encryption
- 📊 Real-time reporting and delivery insights
📋 Next Steps
To begin using Airtel’s WhatsApp Business API via SMPP Center:
👉 Learn more about WhatsApp Messaging
Need help setting up templates or understanding the API workflow?
Have you bought our WhatsApp Business API Software plugin or get in touch with your account manager.