Yes, we do. Apart from our easy to compose WhatsApp Messages, you can offer API to your clients tp send WhatsApp Messages. We have a detailed postman collection for the same.
Category: WhatsApp Business Software
Can a user reopen a previous interactive message?
Interactive messages can be reopened by the user in order to resend an option. This is in case of mistyping the desired option or wanting to choose a new option.
What should I do if I have a list of more than 10 options?
Through user testing we’ve identified 10 as the optimal number of rows to provide a good user experience. If you have a list of more than 10 options, and cannot condense into one list message, we recommend creating an additional step in the flow and using two list messages. During testing businesses had higher response […]
What should I do if I need more than 3 buttons?
Through user testing we’ve identified 3 as the optimal number of buttons to provide a good user experience. If you have a list of more than 3 options, and cannot condense it into one button message, we recommend using list messages. During testing, businesses had higher response rates and conversions with list messages than using […]
Why is modifying or deleting message templates not supported?
The device will first load from cache, and if an element exists, it will unpack the message using that message template. So instead of modifying message templates, it’s safest to simply add a new one with a different element name. That will guarantee that the language pack gets re-downloaded when it can’t find that element. […]
Why is a link in a message template sometimes not rendered as clickable on the recipient phone?
A link will only be rendered as clickable if the recipient has already saved your business number as contact or you have an Official Business Account.
What are the reasons message templates might be rejected?
Reasons a message template might be rejected include: Contains potentially abusive content such as abusive language or spam-like content. Contains promotional content. Does not match the select tag type. Formatted incorrectly.
Is there a maximum number of message templates allowed per WhatsApp business account?
The maximum is 250 message templates per WhatsApp business account.
Is there a limit to the number of parameters in a message template?
There is no limit to the number of parameters allowed in a message template.
Do message templates support emojis?
Yes, message templates support all WhatsApp messaging characters and formatting including emojis, bolding, italics, etc. For emojis, you will need to use the emoji character (copy/paste) rather than its unicode equivalent.