Testing a Phone Routing Rule ensures that messages are redirected to the correct vendor as intended. Here’s how to verify the rule’s functionality:
Steps to Test a Phone Routing Rule:
- Set Up the Rule: Create a Phone Routing Rule as outlined in FAQ 2 (e.g., Mobile No.:
9199999xxxxx, Origin Vendor: Operator A, New Vendor: Operator B, Active: Checked). - Send a Test Message:
- Log in to the SMPPCenter User Panel.
- Go to Send SMS (e.g., Batch, Group, or File Uploads).
- Use the user specified in the rule (or any user if UserName is set to Any).
- Send a test message to the phone number specified in the rule (e.g.,
9199999xxxxx) using the Origin Vendor (Operator A).
- Check the Delivery Report:
- Go to Reports -> Delivery Reports in the SMPPCenter dashboard.
- Confirm that the message was routed to the New Vendor (Operator B) instead of the Origin Vendor (Operator A).
- Verify Message Logs:
- Go to Message Logs to ensure the message was logged with the correct vendor (Operator B).
Best Practices:
- Start with a single test message to avoid impacting live campaigns.
- If the rule doesn’t work as expected, double-check the Mobile No. format (e.g., include the country code) and ensure the rule is active.
Testing Phone Routing Rules ensures reliable message delivery on SMPPCenter. For assistance, contact our support team.