Here are common solutions for interface issues:

Layout Toggle Not Visible:

  • Ensure you’re using SMPPCenter Version 7.4 or later
  • Refresh the page or clear browser cache
  • Check if JavaScript is enabled

Layout Preference Not Saving:

  • Clear browser cache and cookies
  • Verify JavaScript is enabled
  • Contact system administrator if issue persists

Display Issues on Device:

  • Try refreshing the page
  • Ensure you’re using a supported browser (Chrome, Firefox, Safari, Edge)
  • Switch back to Classic layout if needed
  • The interface is fully responsive and works on all screen sizes

Missing Features:

  • All features are still available but may be in collapsible sections
  • Look for section headers with expand/collapse icons
  • Advanced features are organized to reduce visual clutter while remaining accessible

Browser Compatibility:

  • Works with all modern browsers
  • Fully responsive for tablets and mobile devices
  • No minimum screen resolution requirements

Note: You can switch back to the Classic layout at any time if you prefer the original interface. The new interface is purely cosmetic and won’t affect your existing campaigns, templates, or data.


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