As a reseller, you can easily manage the credits or wallet balance of your downline users directly from the Reseller Panel. The Add/Remove Credit modal gives you full control to allocate or deduct credits based on purchases, adjustments, or account requirements.
Steps to Add or Remove Credits
- Open the Add/Remove Credit Modal Navigate to the user list in your reseller panel and select the option to manage credits. The modal will display automatically.
- Username Field
- The username of the selected user will appear here.
- This field is pre-populated and read-only, so you cannot change it.
- Action Type Field
- Choose whether you want to:
- Add – to allocate more credits to the user’s account.
- Remove – to deduct credits from the user’s account.
- Choose whether you want to:
- Transaction Type Field
- Select the nature of the transaction:
- Purchase – for credits given as part of a purchase or recharge.
- Adjustments – for manual corrections or special cases.
- Select the nature of the transaction:
- Credits Field
- Enter the exact number of credits to add or remove.
- Supports numeric values with two decimal places (e.g., 100.50).
- This is a required field – you must enter a valid number.
- Your Comments Field
- Provide additional notes or comments related to this credit operation.
- This helps keep track of why credits were added or removed.
- Maximum 255 characters.
- Expiry Date Field (Optional)
- Set an expiry date for the credits if required.
- Use the date picker in the format yyyy-mm-dd.
- After this date, the allocated credits will expire automatically.
- Save Changes
- Click on Save Changes to finalize the operation.
- The credits will be instantly updated in the user’s account.
Important Notes
- Ensure you have sufficient reseller balance before allocating credits.
- All credit operations are logged for transparency and auditing.
- Use the Comments field wisely for future reference (e.g., “Promo credits” / “Manual adjustment for failed recharge”).