Export formats vary by data size:
Small Exports (< 50,000 records):
- CSV file – Direct download
- Comma-separated values
- Opens in Excel/Google Sheets
Large Exports (50,000+ records):
- ZIP file – Contains CSV inside
- Compressed for faster download
- Reduced file size
CSV Structure:
- First row: Column headers
- Pipe-separated (|) for sender IDs to prevent CSV conflicts
- UTF-8 encoding for international characters
- Timestamps in readable format
Opening Exports:
- Extract ZIP file if compressed
- Open CSV in Excel, Google Sheets, or text editor
- Use import wizard for special characters