{"id":947,"date":"2025-10-25T09:57:21","date_gmt":"2025-10-25T09:57:21","guid":{"rendered":"https:\/\/smppcenter.com\/kb\/?p=947"},"modified":"2025-10-25T09:57:23","modified_gmt":"2025-10-25T09:57:23","slug":"how-to-add-multiple-sender-ids-at-once-in-smpp-center-v7-6","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/kb\/how-to-add-multiple-sender-ids-at-once-in-smpp-center-v7-6\/","title":{"rendered":"How to Add Multiple Sender IDs at Once in SMPP Center v7.6"},"content":{"rendered":"\n

Starting with SMPP Center v7.6<\/strong>, you can now add up to 5 sender IDs simultaneously<\/strong> in a single operation. This powerful feature saves time and streamlines sender ID management, especially when you need to register multiple sender names for your SMS campaigns.<\/p>\n\n\n\n

Key Benefits:<\/strong><\/h3>\n\n\n\n
    \n
  • \u2705 Add up to 5 sender IDs at once<\/li>\n\n\n\n
  • \u2705 Real-time validation for each sender ID<\/li>\n\n\n\n
  • \u2705 Clear success\/failure feedback<\/li>\n\n\n\n
  • \u2705 Automatic admin notifications<\/li>\n\n\n\n
  • \u2705 Smart rate limiting to prevent abuse<\/li>\n<\/ul>\n\n\n\n
    \n\n\n\n

    Step-by-Step Guide<\/strong><\/h2>\n\n\n\n

    1. Accessing the Sender ID Page<\/strong><\/h3>\n\n\n\n
      \n
    1. Log in to your SMPP Center User Panel<\/strong><\/li>\n\n\n\n
    2. Navigate to SMS<\/strong> \u2192 Sender ID<\/strong> from the left sidebar menu<\/li>\n\n\n\n
    3. Click the “Add New”<\/strong> button (green plus icon) in the top-right corner<\/li>\n<\/ol>\n\n\n\n
      \n\n\n\n

      2. Adding Multiple Sender IDs<\/strong><\/h3>\n\n\n\n

      Adding Your First Sender ID:<\/strong><\/h4>\n\n\n\n
        \n
      1. A modal window will appear titled “Add New Sender Name”<\/strong><\/li>\n\n\n\n
      2. You’ll see an information alert: “You can add up to 5 sender names at once. Click the ‘+’ button to add more fields.”<\/em><\/li>\n\n\n\n
      3. Enter your first sender ID in the “Sender Name 1”<\/strong> field<\/li>\n<\/ol>\n\n\n\n

        Adding More Sender IDs (Up to 5):<\/strong><\/h4>\n\n\n\n
          \n
        1. Click the green “+” button<\/strong> next to the first sender ID field<\/li>\n\n\n\n
        2. A new field “Sender Name 2”<\/strong> will appear<\/li>\n\n\n\n
        3. Enter your second sender ID<\/li>\n\n\n\n
        4. Repeat this process to add up to 5 sender IDs<\/li>\n\n\n\n
        5. Each new field will show a green “+” button<\/strong> (to add more) and a red “-” button<\/strong> (to remove that field)<\/li>\n<\/ol>\n\n\n\n

          Removing Unwanted Fields:<\/strong><\/h4>\n\n\n\n
            \n
          • Click the red “-” button<\/strong> next to any sender ID field (except the first one) to remove it<\/li>\n\n\n\n
          • The first field cannot be removed (you must provide at least one sender ID)<\/li>\n<\/ul>\n\n\n\n
            \n\n\n\n

            3. Understanding Sender ID Requirements<\/strong><\/h3>\n\n\n\n

            Your sender IDs must meet these requirements:<\/p>\n\n\n\n

              \n
            • Length:<\/strong> Between the minimum and maximum characters set by your administrator (typically 6-11 characters)<\/li>\n\n\n\n
            • Format:<\/strong> Depends on your account configuration:<\/li>\n\n\n\n
            • Alphanumeric Mixed:<\/strong> Letters (A-Z, a-z), numbers (0-9), spaces, dots, underscores, hyphens<\/li>\n\n\n\n
            • Uppercase Only:<\/strong> Only uppercase letters (A-Z)<\/li>\n\n\n\n
            • Lowercase Only:<\/strong> Only lowercase letters (a-z)<\/li>\n\n\n\n
            • Numeric Only:<\/strong> Only numbers (0-9)<\/li>\n\n\n\n
            • Uniqueness:<\/strong> Each sender ID must be unique (no duplicates in your account)<\/li>\n<\/ul>\n\n\n\n
              \n\n\n\n

              4. Submitting Your Sender IDs<\/strong><\/h3>\n\n\n\n
                \n
              1. After entering all your sender IDs, review them carefully<\/li>\n\n\n\n
              2. Click the “Save”<\/strong> button at the bottom of the modal<\/li>\n\n\n\n
              3. The system will validate each sender ID individually<\/li>\n\n\n\n
              4. You’ll see a loading indicator while processing<\/li>\n<\/ol>\n\n\n\n
                \n\n\n\n

                5. Understanding the Results<\/strong><\/h3>\n\n\n\n

                All Sender IDs Successful:<\/strong><\/h4>\n\n\n\n
                  \n
                • You’ll see a green success alert<\/strong> showing how many sender IDs were added<\/li>\n\n\n\n
                • Example: “2 sender name(s) added successfully: SMSGAT, SMPPCR”<\/em><\/li>\n\n\n\n
                • The modal will close automatically after a few seconds<\/li>\n\n\n\n
                • Your new sender IDs will appear in the main table<\/li>\n<\/ul>\n\n\n\n

                  Partial Success (Some Failed):<\/strong><\/h4>\n\n\n\n
                    \n
                  • You’ll see both a green success alert AND a red error alert<\/strong><\/li>\n\n\n\n
                  • Success Alert:<\/strong> Shows which sender IDs were added successfully<\/li>\n\n\n\n
                  • Example: “2 sender name(s) added successfully: SMSGAT, SMPPCR<\/em>“<\/em><\/li>\n\n\n\n
                  • Error Alert:<\/strong> Shows which sender IDs failed and why<\/li>\n\n\n\n
                  • Example: “Sender name #3 (HELLO) must be between 6 and 11 characters”<\/em><\/li>\n\n\n\n
                  • Successfully added sender IDs will appear in the main table<\/li>\n\n\n\n
                  • You can retry adding the failed sender IDs after correcting the issues<\/li>\n<\/ul>\n\n\n\n

                    All Sender IDs Failed:<\/strong><\/h4>\n\n\n\n
                      \n
                    • You’ll see only a red error alert<\/strong> with detailed error messages for each sender ID<\/li>\n\n\n\n
                    • Common errors:<\/li>\n\n\n\n
                    • “Sender name already exists”<\/em><\/li>\n\n\n\n
                    • “Must be between X and Y characters”<\/em><\/li>\n\n\n\n
                    • “Invalid format”<\/em> (contains special characters not allowed)<\/li>\n<\/ul>\n\n\n\n
                      \n\n\n\n

                      6. After Submission<\/strong><\/h3>\n\n\n\n

                      What Happens Automatically:<\/strong><\/h4>\n\n\n\n
                        \n
                      1. \u2705 Admin Notification:<\/strong> System administrators receive an email with all newly added sender IDs<\/li>\n\n\n\n
                      2. \u2705 Reseller Notification:<\/strong> Your reseller (if applicable) receives an email notification<\/li>\n\n\n\n
                      3. \u2705 Status Assignment:<\/strong> Sender IDs are automatically approved OR set to pending based on your account configuration<\/li>\n\n\n\n
                      4. \u2705 Cache Refresh:<\/strong> System caches are updated immediately for SMS API and SMPP server<\/li>\n<\/ol>\n\n\n\n

                        Checking Sender ID Status:<\/strong><\/h4>\n\n\n\n
                          \n
                        • Look at the “Status”<\/strong> column in the sender ID table<\/li>\n\n\n\n
                        • Enabled (Green):<\/strong> Sender ID is approved and ready to use<\/li>\n\n\n\n
                        • Disabled (Red):<\/strong> Sender ID is pending approval from administrators<\/li>\n<\/ul>\n\n\n\n
                          \n\n\n\n

                          Rate Limiting & Security<\/strong><\/h2>\n\n\n\n

                          To prevent abuse, the system enforces rate limits:<\/p>\n\n\n\n

                            \n
                          • 10 sender IDs per 5 minutes<\/strong><\/li>\n\n\n\n
                          • 20 sender IDs per hour<\/strong><\/li>\n<\/ul>\n\n\n\n

                            If you exceed these limits, you’ll see an error message:<\/p>\n\n\n\n

                            \n

                            “Too many sender ID creation attempts. Please try again later.”<\/em><\/p>\n<\/blockquote>\n\n\n\n

                            Wait for the specified time period before trying again.<\/p>\n\n\n\n

                            \n\n\n\n

                            Restrictions<\/strong><\/h2>\n\n\n\n

                            Demo Mode:<\/strong><\/h3>\n\n\n\n

                            If your account is in demo mode<\/strong>, you cannot add sender IDs. You’ll see:<\/p>\n\n\n\n

                            \n

                            “Demo mode: You cannot add sender IDs in demo mode.”<\/em><\/p>\n<\/blockquote>\n\n\n\n

                            Sandbox Accounts:<\/strong><\/h3>\n\n\n\n

                            If your account is a sandbox account<\/strong>, sender ID creation is disabled for security reasons.<\/p>\n\n\n\n

                            \n\n\n\n

                            Tips & Best Practices<\/strong><\/h2>\n\n\n\n

                            \u2705 Do’s:<\/strong><\/h3>\n\n\n\n
                              \n
                            • \u2705 Use clear, recognizable sender IDs that represent your brand<\/li>\n\n\n\n
                            • \u2705 Check sender ID requirements before submission<\/li>\n\n\n\n
                            • \u2705 Add multiple sender IDs at once to save time<\/li>\n\n\n\n
                            • \u2705 Keep sender IDs between 6-11 characters for best compatibility<\/li>\n\n\n\n
                            • \u2705 Use only allowed characters (check your account settings)<\/li>\n<\/ul>\n\n\n\n

                              \u274c Don’ts:<\/strong><\/h3>\n\n\n\n
                                \n
                              • \u274c Don’t use special characters unless specifically allowed<\/li>\n\n\n\n
                              • \u274c Don’t submit duplicate sender IDs<\/li>\n\n\n\n
                              • \u274c Don’t use misleading sender IDs (e.g., government names, bank names)<\/li>\n\n\n\n
                              • \u274c Don’t exceed rate limits (wait between bulk submissions)<\/li>\n\n\n\n
                              • \u274c Don’t use sender IDs with spaces at the beginning or end<\/li>\n<\/ul>\n\n\n\n
                                \n\n\n\n

                                Common Error Messages & Solutions<\/strong><\/h2>\n\n\n\n
                                Error Message<\/th>Solution<\/th><\/tr><\/thead>
                                “Sender name already exists”<\/em><\/td>Choose a different sender ID – this one is already registered to your account<\/td><\/tr>
                                “Must be between X and Y characters”<\/em><\/td>Adjust the sender ID length to meet requirements<\/td><\/tr>
                                “Invalid format”<\/em><\/td>Remove special characters or use only allowed characters<\/td><\/tr>
                                “Rate limit exceeded”<\/em><\/td>Wait for the specified time period before trying again<\/td><\/tr>
                                “Demo mode restriction”<\/em><\/td>Contact your administrator to upgrade from demo mode<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
                                \n\n\n\n

                                FAQ<\/strong><\/h2>\n\n\n\n

                                Q1: Can I add more than 5 sender IDs?<\/strong>
                                A:<\/strong> No, the maximum is 5 sender IDs per submission. However, you can submit multiple times (respecting rate limits).<\/p>\n\n\n\n

                                Q2: What happens if some sender IDs fail validation?<\/strong>
                                A:<\/strong> The successful ones are added to your account, and you’ll see detailed error messages for the failed ones. You can correct and resubmit the failed sender IDs.<\/p>\n\n\n\n

                                Q3: How long does approval take?<\/strong>
                                A:<\/strong> If your account has auto-approval enabled, sender IDs are approved instantly. Otherwise, administrators will review and approve them manually (typically within 24-48 hours).<\/p>\n\n\n\n

                                Q4: Will I receive a notification when my sender IDs are approved?<\/strong>
                                A:<\/strong> Approval notifications depend on your system configuration. Check the sender ID status in your panel or contact your administrator.<\/p>\n\n\n\n

                                Q5: Can I delete a sender ID after adding it?<\/strong>
                                A:<\/strong> Yes, click the Delete<\/strong> button next to any sender ID in the main table to remove it.<\/p>\n\n\n\n

                                Q6: Why is the “+” button not working?<\/strong>
                                A:<\/strong> Make sure you haven’t reached the maximum limit of 5 sender IDs. The “+” button will be hidden when you’ve added 5 fields.<\/p>\n\n\n\n

                                Q7: Are there any charges for adding sender IDs?<\/strong>
                                A:<\/strong> Sender ID registration charges vary by provider and region. Contact your administrator for pricing details.<\/p>\n\n\n\n

                                Q8: Can I use the same sender ID for SMS and WhatsApp?<\/strong>
                                A:<\/strong> No, SMS sender IDs and WhatsApp sender names are managed separately. This feature is only for SMS sender IDs.<\/p>\n\n\n\n

                                \n\n\n\n

                                Need Help?<\/strong><\/h2>\n\n\n\n

                                If you encounter any issues or have questions:<\/p>\n\n\n\n

                                  \n
                                1. Contact Support:<\/strong> Use the support ticket system in your user panel<\/li>\n\n\n\n
                                2. Check Documentation:<\/strong> Navigate to SMS Documentation<\/strong> \u2192 Sender ID<\/strong> for more details<\/li>\n\n\n\n
                                3. Contact Your Reseller:<\/strong> If you purchased through a reseller, contact them for assistance<\/li>\n<\/ol>\n\n\n\n
                                  \n\n\n\n

                                  This feature was introduced in SMPP Center version 7.6. If you don’t see the “+” button to add multiple sender IDs, please upgrade your software or contact your administrator.<\/em><\/p>\n\n\n\n

                                  <\/p>\n","protected":false},"excerpt":{"rendered":"

                                  Starting with SMPP Center v7.6, you can now add up to 5 sender IDs simultaneously in a single operation. This powerful feature saves time and streamlines sender ID management, especially when you need to register multiple sender names for your SMS campaigns. Key Benefits: Step-by-Step Guide 1. Accessing the Sender ID Page 2. Adding Multiple […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[304],"tags":[],"class_list":["post-947","post","type-post","status-publish","format-standard","hentry","category-sender-id"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/comments?post=947"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/947\/revisions"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/media?parent=947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/categories?post=947"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/tags?post=947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}