{"id":929,"date":"2025-10-23T03:50:32","date_gmt":"2025-10-23T03:50:32","guid":{"rendered":"https:\/\/smppcenter.com\/kb\/?p=929"},"modified":"2025-10-23T03:50:34","modified_gmt":"2025-10-23T03:50:34","slug":"false-positive-legitimate-users-keep-getting-blocked","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/kb\/false-positive-legitimate-users-keep-getting-blocked\/","title":{"rendered":"False Positive: Legitimate users keep getting blocked"},"content":{"rendered":"\n<p><strong>Common Causes:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Users forgetting passwords and making multiple attempts<\/li>\n\n\n\n<li>Browser auto-fill entering incorrect credentials<\/li>\n\n\n\n<li>Users trying different email\/username combinations<\/li>\n<\/ul>\n\n\n\n<p><strong>Solutions:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Educate users to use password managers<\/li>\n\n\n\n<li>Encourage use of &#8220;Forgot Password&#8221; feature after 2-3 failed attempts<\/li>\n\n\n\n<li>Unblock legitimate IPs from the dashboard<\/li>\n\n\n\n<li>Use &#8220;Clear Attempts&#8221; to reset counters if needed<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Common Causes: Solutions:<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[302],"tags":[],"class_list":["post-929","post","type-post","status-publish","format-standard","hentry","category-security-monitoring-system"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/929","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/comments?post=929"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/929\/revisions"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/media?parent=929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/categories?post=929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/tags?post=929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}