{"id":791,"date":"2025-09-11T08:57:03","date_gmt":"2025-09-11T08:57:03","guid":{"rendered":"https:\/\/smppcenter.com\/kb\/?p=791"},"modified":"2025-09-11T08:57:05","modified_gmt":"2025-09-11T08:57:05","slug":"%e2%9d%8c-error-no-valid-phone-numbers-found-how-to-fix","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/kb\/%e2%9d%8c-error-no-valid-phone-numbers-found-how-to-fix\/","title":{"rendered":"\u274c Error: \u201cNo valid phone numbers found.\u201d &#8211; How to Fix"},"content":{"rendered":"\n<p>When testing SMS API integration (e.g., via Postman), you may encounter the error:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>{\n  \"status\": \"error\",\n  \"statusCode\": \"122\",\n  \"reason\": \"No valid phone numbers found.\"\n}<\/code><\/pre>\n\n\n\n<p>This error is <strong>common among new users<\/strong> and occurs due to one of the following reasons:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u2705 Reason 1: Using Demo\/Sandbox Mode Numbers<\/strong><\/h2>\n\n\n\n<p>If your account is in <strong>Demo\/Sandbox Mode<\/strong>, you can only send SMS to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your <strong>registered mobile number<\/strong> (the one used during signup), or<\/li>\n\n\n\n<li>Any <strong>additional numbers that you have whitelisted<\/strong> in your dashboard.<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 To resolve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check if your test number is registered\/whitelisted.<\/li>\n\n\n\n<li>Whitelist additional numbers from your dashboard before sending SMS.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u2705 Reason 2: Incorrect Country Code Format<\/strong><\/h2>\n\n\n\n<p>Phone numbers must follow <strong>international format with country code<\/strong>. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Correct: 919876543210 (India)<\/li>\n\n\n\n<li>\u274c Incorrect: 9876543210<\/li>\n<\/ul>\n\n\n\n<p>\ud83d\udc49 To resolve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always include the country code.<\/li>\n\n\n\n<li>Follow ITU-T E.164 standard for numbering.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>\ud83d\udccc <strong>Summary:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use registered\/whitelisted numbers in Demo Mode.<\/li>\n\n\n\n<li>Always prefix numbers with correct country code.<\/li>\n<\/ul>\n\n\n\n<p>Once these two checks are followed, the error should be resolved and your messages will be sent successfully.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n","protected":false},"excerpt":{"rendered":"<p>When testing SMS API integration (e.g., via Postman), you may encounter the error: This error is common among new users and occurs due to one of the following reasons: \u2705 Reason 1: Using Demo\/Sandbox Mode Numbers If your account is in Demo\/Sandbox Mode, you can only send SMS to: \ud83d\udc49 To resolve: \u2705 Reason 2: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[160],"tags":[80],"class_list":["post-791","post","type-post","status-publish","format-standard","hentry","category-troubleshoot","tag-sms-api"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/comments?post=791"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/791\/revisions"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/media?parent=791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/categories?post=791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/tags?post=791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}