{"id":741,"date":"2025-07-28T12:02:40","date_gmt":"2025-07-28T12:02:40","guid":{"rendered":"https:\/\/smppcenter.com\/kb\/?p=741"},"modified":"2025-07-28T12:02:41","modified_gmt":"2025-07-28T12:02:41","slug":"why-hasnt-a-users-tier-level-updated-after-sending-more-messages","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/kb\/why-hasnt-a-users-tier-level-updated-after-sending-more-messages\/","title":{"rendered":"Why hasn&#8217;t a user&#8217;s tier level updated after sending more messages?"},"content":{"rendered":"\n<p>Tier levels are evaluated and updated on the <strong>1st of each month<\/strong>. If a user has increased their message volume during the current month, the new tier level will reflect on the next monthly cycle.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tier levels are evaluated and updated on the 1st of each month. If a user has increased their message volume during the current month, the new tier level will reflect on the next monthly cycle.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[295],"tags":[],"class_list":["post-741","post","type-post","status-publish","format-standard","hentry","category-tier-level-system"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/comments?post=741"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/741\/revisions"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/media?parent=741"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/categories?post=741"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/tags?post=741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}