{"id":691,"date":"2025-05-21T15:21:02","date_gmt":"2025-05-21T15:21:02","guid":{"rendered":"https:\/\/smppcenter.com\/kb\/?p=691"},"modified":"2025-05-21T15:21:03","modified_gmt":"2025-05-21T15:21:03","slug":"create-a-new-phone-routing-rule","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/kb\/create-a-new-phone-routing-rule\/","title":{"rendered":"What steps should I follow to create a new Phone Routing Rule in SMPPCenter\u2019s SMPP Software?"},"content":{"rendered":"\n<p>Creating a <strong>Phone Routing Rule<\/strong> in SMPPCenter\u2019s <a href=\"https:\/\/smppcenter.com\">SMPP Software<\/a> allows you to redirect messages for specific phone numbers to a different vendor. Here\u2019s how to set one up:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Steps to Create a Phone Routing Rule<\/strong>:<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Log In<\/strong>: Access your SMPPCenter account.<\/li>\n\n\n\n<li><strong>Navigate to Route Rules<\/strong>: Go to <em>Sidebar -&gt; SMPP Client -&gt; Rules -&gt; Route Rules<\/em>.<\/li>\n\n\n\n<li><strong>Add a New Rule<\/strong>: On the Route Rules page, click <em>Add<\/em> in the top-right corner to open a modal form.<\/li>\n\n\n\n<li><strong>Fill in the Details<\/strong>:\n<ul class=\"wp-block-list\">\n<li><em><strong>UserName<\/strong><\/em>: Select <em>Any<\/em> to apply the rule to all users, or choose a specific username to apply the rule to that user only.<\/li>\n\n\n\n<li><em><strong>Mobile No<\/strong>.<\/em>: Enter the phone number to apply the rule to, including the country code (e.g., <code>9199999xxxxx<\/code> for an Indian number).<\/li>\n\n\n\n<li><em><strong>Origin Vendor<\/strong><\/em>: Select the vendor you do not want to send the message to (e.g., Operator A).<\/li>\n\n\n\n<li><em><strong>New Vendor<\/strong><\/em>: Select the vendor you want to forward the message to (e.g., Operator B).<\/li>\n\n\n\n<li><em><strong>Active<\/strong><\/em>: Check the box to activate the rule; leave it unchecked to keep the rule inactive.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Save the Rule<\/strong>: Click <em>Save<\/em> to apply the rule to your messaging workflows.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"557\" src=\"https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal.webp\" alt=\"Phone Routing Rules\" class=\"wp-image-690\" srcset=\"https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal.webp 1024w, https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal-300x163.webp 300w, https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal-768x418.webp 768w, https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal-60x33.webp 60w, https:\/\/smppcenter.com\/kb\/wp-content\/uploads\/2025\/05\/rule_number_routing_modal-150x82.webp 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Best Practices<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Always include the country code in the <em>Mobile No.<\/em> field to ensure accurate matching (e.g., <code>+9199999xxxxx<\/code> or <code>9199999xxxxx<\/code>).<\/li>\n\n\n\n<li>Test the rule with a sample message to confirm that messages are routed to the new vendor as expected.<\/li>\n<\/ul>\n\n\n\n<p><strong>Phone Routing Rules<\/strong> give you control over message delivery in SMPPCenter\u2019s SMPP Software. For assistance, contact our support team.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Creating a Phone Routing Rule in SMPPCenter\u2019s SMPP Software allows you to redirect messages for specific phone numbers to a different vendor. Here\u2019s how to set one up: Steps to Create a Phone Routing Rule: Best Practices: Phone Routing Rules give you control over message delivery in SMPPCenter\u2019s SMPP Software. For assistance, contact our support [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[293],"tags":[],"class_list":["post-691","post","type-post","status-publish","format-standard","hentry","category-phone-routing-rules"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/691","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/comments?post=691"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/posts\/691\/revisions"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/media?parent=691"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/categories?post=691"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/kb\/wp-json\/wp\/v2\/tags?post=691"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}