{"id":575,"date":"2025-10-30T08:22:00","date_gmt":"2025-10-30T08:22:00","guid":{"rendered":"https:\/\/smppcenter.com\/journal\/?p=575"},"modified":"2025-10-26T05:43:35","modified_gmt":"2025-10-26T05:43:35","slug":"store-forward-owh","status":"publish","type":"post","link":"https:\/\/smppcenter.com\/journal\/store-forward-owh\/","title":{"rendered":"Introducing Store and Forward OWH &#8211; Automated SMS Queuing for Complete TRAI Compliance"},"content":{"rendered":"\n<p>We&#8217;re excited to announce a powerful new feature in SMPP Center v7.6 that helps you maintain 100% compliance with TRAI&#8217;s time-of-day restrictions while ensuring your promotional campaigns reach customers during optimal hours: <strong>Store and Forward OWH (Outside Working Hours)<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"560\" src=\"http:\/\/smppcenter.com\/journal\/wp-content\/uploads\/2025\/10\/store-forward-owh.webp\" alt=\"Store and Forward OWH Illustration\" class=\"wp-image-576\" srcset=\"https:\/\/smppcenter.com\/journal\/wp-content\/uploads\/2025\/10\/store-forward-owh.webp 1000w, https:\/\/smppcenter.com\/journal\/wp-content\/uploads\/2025\/10\/store-forward-owh-300x168.webp 300w, https:\/\/smppcenter.com\/journal\/wp-content\/uploads\/2025\/10\/store-forward-owh-768x430.webp 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfaf What is Store and Forward OWH?<\/h2>\n\n\n\n<p>Store and Forward OWH is an intelligent SMS queuing system that automatically holds promotional and service-explicit SMS messages sent outside permitted working hours and delivers them the next business day during allowed hours.<\/p>\n\n\n\n<p>Instead of your messages being rejected or failing due to timing restrictions, they&#8217;re safely queued and automatically sent when regulations permit \u2013 ensuring maximum delivery success and complete TRAI compliance.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udca1 Why You Need This Feature<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Maintain TRAI Compliance Effortlessly<\/strong><\/h3>\n\n\n\n<p>No more worrying about sending promotional SMS during restricted hours (9 PM &#8211; 9 AM). The system automatically handles compliance for you.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Prevent Message Delivery Failures<\/strong><\/h3>\n\n\n\n<p>Messages sent outside working hours won&#8217;t fail \u2013 they&#8217;ll be intelligently queued and delivered at the right time.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Improve Campaign Success Rates<\/strong><\/h3>\n\n\n\n<p>Your carefully crafted campaigns reach customers during peak engagement hours, not during restricted periods.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Save Time and Resources<\/strong><\/h3>\n\n\n\n<p>No need to manually schedule campaigns around working hours \u2013 the system does it automatically.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Better Customer Experience<\/strong><\/h3>\n\n\n\n<p>Customers receive your messages during appropriate hours, improving engagement and reducing complaints.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udc65 How Users Can Enable Store and Forward OWH<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Navigate to Your Profile<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your SMPP Center user panel<\/li>\n\n\n\n<li>Click on your <strong>Profile<\/strong> from the top navigation menu<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Access SMS Attributes<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Scroll to the <strong>SMS Attributes<\/strong> section on your profile page<\/li>\n\n\n\n<li>Look for the <strong>&#8220;Store and Forward OWH&#8221;<\/strong> toggle with the information icon<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Enable the Feature<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the toggle switch to turn it <strong>ON<\/strong> (green with checkmark)<\/li>\n\n\n\n<li>The setting is saved automatically in real-time via AJAX<\/li>\n\n\n\n<li>You&#8217;ll see a success notification confirming the update<\/li>\n\n\n\n<li>No page reload required \u2013 instant response!<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Disable When Needed<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Simply click the toggle again to turn it <strong>OFF<\/strong> (red)<\/li>\n\n\n\n<li>The change takes effect immediately<\/li>\n\n\n\n<li>A confirmation message appears instantly<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Visual Guide for Users:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>Toggle ON (Green)<\/strong>: Store and Forward OWH is <strong>enabled<\/strong> \u2013 promotional SMS sent outside working hours will be automatically queued and delivered during permitted hours<\/li>\n\n\n\n<li>\u274c <strong>Toggle OFF (Red)<\/strong>: Store and Forward OWH is <strong>disabled<\/strong> \u2013 SMS will be sent immediately (subject to TRAI restrictions)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udee1\ufe0f How Admins Can Manage Store and Forward OWH for Users<\/h2>\n\n\n\n<p>Administrators have full control over this feature and can enable or disable it for individual users as part of their account configuration.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Access User Management<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to the SMPP Center admin panel<\/li>\n\n\n\n<li>Navigate to <strong>Users<\/strong> \u2192 <strong>Manage Users<\/strong><\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Edit User Settings<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Edit<\/strong> icon\/button for the user you want to manage<\/li>\n\n\n\n<li>Navigate to the <strong>SMS<\/strong> tab (usually second tab)<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Configure Store and Forward OWH<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Scroll down to find the <strong>&#8220;Store and Forward OWH&#8221;<\/strong> toggle<\/li>\n\n\n\n<li>Click to enable (green) or disable (red) the feature for that specific user<\/li>\n\n\n\n<li>Click <strong>Save<\/strong> or <strong>Update<\/strong> to apply changes<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Verify the Change<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The setting is stored in the user&#8217;s <code>userFlags<\/code> JSON attribute<\/li>\n\n\n\n<li>The user will immediately see the updated toggle state in their profile<\/li>\n\n\n\n<li>All changes are logged with username, timestamp, and IP address for complete audit trail<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Admin Best Practices:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>Enable for bulk senders<\/strong>: Users sending large promotional campaigns benefit most from automated queuing<\/li>\n\n\n\n<li>\u2705 <strong>Enable for time-zone challenges<\/strong>: Especially useful for users operating across different time zones<\/li>\n\n\n\n<li>\u2705 <strong>Enable for new users<\/strong>: Helps prevent compliance issues and delivery failures from day one<\/li>\n\n\n\n<li>\u2705 <strong>Enable for high-volume campaigns<\/strong>: Users running continuous promotional campaigns need this protection<\/li>\n\n\n\n<li>\u2705 <strong>Monitor activity logs<\/strong>: Check logs to track when users or admins change this setting<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd27 How Store and Forward OWH Works Behind the Scenes<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Detection Phase<\/strong><\/h3>\n\n\n\n<p>When you send a promotional or service-explicit SMS, the system checks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Current time against your configured working hours<\/li>\n\n\n\n<li>Message type (promotional\/service-explicit vs. transactional)<\/li>\n\n\n\n<li>Whether Store and Forward OWH is enabled for your account<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Queuing Phase<\/strong><\/h3>\n\n\n\n<p>If the message is sent outside working hours AND the feature is enabled:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The message is securely stored in the queue<\/li>\n\n\n\n<li>All message details (content, recipients, sender ID, template) are preserved<\/li>\n\n\n\n<li>The system calculates the next permitted delivery time<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Delivery Phase<\/strong><\/h3>\n\n\n\n<p>When working hours begin:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Queued messages are automatically retrieved<\/li>\n\n\n\n<li>Messages are sent in the order they were queued (FIFO &#8211; First In, First Out)<\/li>\n\n\n\n<li>Delivery reports are generated as usual<\/li>\n\n\n\n<li>You receive confirmation just like regular SMS delivery<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Logging Phase<\/strong><\/h3>\n\n\n\n<p>Throughout the process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All actions are comprehensively logged<\/li>\n\n\n\n<li>Audit trail includes: queueing time, delivery time, user details, IP address<\/li>\n\n\n\n<li>Logs available for compliance reporting and troubleshooting<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcca Technical Specifications<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Storage Method<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Setting stored in databa<code>se<\/code> table<\/li>\n\n\n\n<li>Key name: <code>storeAndForwardOwh<\/code> (value: <code>0<\/code> or <code>1<\/code>)<\/li>\n\n\n\n<li>Backward compatible with existing user attribute system<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Security Features<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Rate Limiting<\/strong>: Maximum 10 toggle updates per 5 minutes per user (prevents abuse)<\/li>\n\n\n\n<li><strong>Session Validation<\/strong>: All changes verified against active user session<\/li>\n\n\n\n<li><strong>Activity Logging<\/strong>: Every change logged with full context (username, IP, timestamp, old value, new value)<\/li>\n\n\n\n<li><strong>Error Handling<\/strong>: Toggle automatically reverts if save fails<\/li>\n\n\n\n<li><strong>CSRF Protection<\/strong>: All AJAX requests protected with secure tokens<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>User Experience<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Real-time Updates<\/strong>: No page reload required \u2013 instant AJAX save<\/li>\n\n\n\n<li><strong>Visual Feedback<\/strong>: SweetAlert notifications for success\/error states<\/li>\n\n\n\n<li><strong>State Management<\/strong>: Toggle disabled during save to prevent double-clicks<\/li>\n\n\n\n<li><strong>Responsive Design<\/strong>: Works perfectly on desktop, tablet, and mobile devices<\/li>\n\n\n\n<li><strong>Bootstrap Toggle<\/strong>: Professional on\/off switch with smooth animations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Performance Optimization<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lightweight AJAX<\/strong>: Minimal data transfer for fast response<\/li>\n\n\n\n<li><strong>Cached State<\/strong>: Current state loaded from database on page load<\/li>\n\n\n\n<li><strong>No Polling<\/strong>: Event-driven architecture (no background polling)<\/li>\n\n\n\n<li><strong>Database Efficiency<\/strong>: Single query to update, uses existing table structure<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2705 Benefits Summary<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Users:<\/strong><\/h3>\n\n\n\n<p>\u2705 Never worry about TRAI compliance again<br>\u2705 Zero message failures due to timing restrictions<br>\u2705 Improved campaign success rates<br>\u2705 Better customer engagement (messages delivered at optimal times)<br>\u2705 Peace of mind with automated queuing<br>\u2705 Simple one-click enable\/disable control<br>\u2705 Real-time status updates with instant feedback<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Administrators:<\/strong><\/h3>\n\n\n\n<p>\u2705 Centralized control over user compliance<br>\u2705 Reduce support tickets related to timing issues<br>\u2705 Complete audit trail for regulatory compliance<br>\u2705 Easy bulk management via Edit User interface<br>\u2705 Detailed activity logs for monitoring<br>\u2705 Helps users achieve better delivery rates<br>\u2705 Comprehensive security with rate limiting and logging<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Your Business:<\/strong><\/h3>\n\n\n\n<p>\u2705 Complete TRAI compliance without manual intervention<br>\u2705 Higher SMS delivery success rates<br>\u2705 Better ROI on promotional campaigns<br>\u2705 Reduced operational overhead<br>\u2705 Improved customer satisfaction<br>\u2705 Competitive advantage with intelligent automation<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udf93 Frequently Asked Questions (FAQ)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q1: Does this feature apply to all SMS types?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> No. Store and Forward OWH only applies to <strong>promotional<\/strong> and <strong>service-explicit<\/strong> SMS messages. Transactional messages are sent immediately regardless of time, as they&#8217;re exempt from TRAI time restrictions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q2: What are the permitted working hours?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> The permitted hours are defined in your account configuration (typically 9 AM &#8211; 9 PM as per TRAI guidelines). Check your Profile \u2192 SMS Attributes \u2192 &#8220;Posting Hours&#8221; to see your specific working hours.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q3: Can I see which messages are queued?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> Yes. Queued messages appear in your SMS logs with a &#8220;Queued&#8221; status. Once delivered, the status updates to &#8220;Sent&#8221; or &#8220;Delivered&#8221; with the actual delivery timestamp.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q4: What happens if I disable the feature while messages are queued?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> Queued messages will still be delivered during the next working hours window. Disabling the feature only affects new messages sent after the toggle is turned off.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q5: Is there any additional cost for using this feature?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> No. Store and Forward OWH is included in SMPP Center v7.6 at no additional cost. SMS credits are deducted only when messages are actually delivered, not when they&#8217;re queued.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q6: Can admins force this feature ON for all users?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> Yes. Admins can enable Store and Forward OWH for individual users via Edit User \u2192 SMS tab. Users can then disable it from their profile if they prefer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q7: How long are messages stored in the queue?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> Messages are stored until the next permitted working hours window begins. If queued on Friday at 10 PM, they&#8217;ll be delivered on the next business day (typically Monday) at 9 AM.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q8: Can I get reports on queued vs. delivered messages?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> Yes. Your SMS delivery reports and message logs will show the queuing timestamp and the actual delivery timestamp, along with the status transition.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Q9: What if my working hours are different from standard TRAI hours?<\/strong><\/h3>\n\n\n\n<p><strong>A:<\/strong> The system uses YOUR configured working hours (visible in Profile \u2192 SMS Attributes). Contact your administrator if you need to adjust your permitted working hours.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\ude80 Getting Started Today<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Users:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your SMPP Center panel<\/li>\n\n\n\n<li>Go to <strong>Profile<\/strong><\/li>\n\n\n\n<li>Find <strong>SMS Attributes<\/strong> section<\/li>\n\n\n\n<li>Toggle <strong>Store and Forward OWH<\/strong> to <strong>ON<\/strong><\/li>\n\n\n\n<li>Start sending worry-free promotional campaigns!<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>For Administrators:<\/strong><\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to admin panel<\/li>\n\n\n\n<li>Go to <strong>Users<\/strong> \u2192 <strong>Manage Users<\/strong><\/li>\n\n\n\n<li>Edit any user \u2192 <strong>SMS<\/strong> tab<\/li>\n\n\n\n<li>Enable <strong>Store and Forward OWH<\/strong> for users who need it<\/li>\n\n\n\n<li>Monitor activity logs for compliance tracking<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcde Need Help?<\/h2>\n\n\n\n<p>If you have questions about Store and Forward OWH or need assistance configuring this feature:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\ud83d\udce7 <strong>Email Support<\/strong>: support@smppcenter.com<\/li>\n\n\n\n<li>\ud83d\udcac <strong>Live Chat<\/strong>: WhatsApp<\/li>\n\n\n\n<li>\ud83c\udfab <strong>Support Tickets<\/strong>: Create a ticket<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udf89 Upgrade to SMPP Center v7.6 Today!<\/h2>\n\n\n\n<p>Store and Forward OWH is just one of many powerful features in SMPP Center v7.6. Other highlights include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 Enhanced Security Monitoring System with real-time IP blocking<\/li>\n\n\n\n<li>\u2705 Bulk Sender ID Creation (add up to 5 sender IDs at once)<\/li>\n\n\n\n<li>\u2705 Advanced Export Enhancements for large datasets<\/li>\n\n\n\n<li>\u2705 Comprehensive VAPT security fixes<\/li>\n\n\n\n<li>\u2705 jQuery 3.7.1 upgrade with latest security patches<\/li>\n\n\n\n<li>\u2705 Multi-tier rate limiting across all forms<\/li>\n\n\n\n<li>\u2705 And much more!<\/li>\n<\/ul>\n\n\n\n<p><strong>Start using Store and Forward OWH today and experience effortless TRAI compliance with zero delivery failures!<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>About SMPP Center<\/strong>: SMPP Center is a leading enterprise <strong><a href=\"https:\/\/smppcenter.com\">SMPP Software<\/a><\/strong> platform trusted by thousands of businesses worldwide for reliable, compliant, and scalable <strong><a href=\"https:\/\/www.smsgatewaycenter.com\">bulk SMS<\/a><\/strong> messaging solutions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Recent Articles:<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/smppcenter.com\/journal\/smppcenter-v7-6-security-vulnerability-fixes\/\">SMPPCenter v7.6: Enhanced Security &amp; Vulnerability Fixes<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/smppcenter.com\/journal\/introducing-recurring-sms-automate-your-messaging-campaigns\/\">\ud83c\udf89 Introducing Recurring SMS: Automate Your Messaging Campaigns Like\u00a0Never Before<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/smppcenter.com\/journal\/introducing-user-automation-system\/\">Introducing User Automation System: Transform Your Customer Engagement with Smart Email Campaigns<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re excited to announce a powerful new feature in SMPP Center v7.6 that helps you maintain 100% compliance with TRAI&#8217;s time-of-day restrictions while ensuring your promotional campaigns reach customers during optimal hours: Store and Forward OWH (Outside Working Hours). \ud83c\udfaf What is Store and Forward OWH? Store and Forward OWH is an intelligent SMS queuing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":576,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[542,5,293,328,541,536,242,535,534,544,545,3,546,539,2,537,543,540,70,83,533,531,538,547,532],"class_list":["post-575","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general","tag-automated-message-delivery","tag-bulk-sms","tag-business-communication","tag-dlt-compliance","tag-enterprise-messaging","tag-message-scheduling","tag-messaging-platform","tag-outside-working-hours","tag-promotional-sms","tag-queued-messages","tag-regulatory-compliance","tag-smpp-center","tag-smpp-center-v7-6","tag-smpp-platform","tag-smpp-software","tag-sms-automation","tag-sms-campaign-management","tag-sms-delivery","tag-sms-gateway","tag-sms-marketing","tag-sms-queuing","tag-store-and-forward-owh","tag-telecom-regulations","tag-telecom-software-update","tag-trai-compliance"],"_links":{"self":[{"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/posts\/575","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/comments?post=575"}],"version-history":[{"count":0,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/posts\/575\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/media\/576"}],"wp:attachment":[{"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/media?parent=575"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/categories?post=575"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smppcenter.com\/journal\/wp-json\/wp\/v2\/tags?post=575"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}